Let me begin by defining what bureaucracy is " a system of government in which most of the important decisions are made by state officials rather than by elected representatives." I have no intention to make this a lecture, sorry if the beginning made anyone feel so. Now lets get right into why I wrote this blog. I am trying for past 2 years to get a road tax refund from the Kerala RTO unsuccessfully! I was trying to move my car registration from KL to KA and get my road tax refund. Now any Indian would say, isn't this just how our government office works, whats new? I guess, its time we ask why the hell on earth are these government things taking so long. Everyone is cognizant of this, but no one is taking any action. I can only rant so much. Here is where i stop being judgmental and give you true story. I am an Indian Citizen who grew up as a lower middle class. Like any middle class family, buying a car was a dream. Cutting short, I did buy a car fina